laptop and a wrench

Bug

ArcGISOnline administrator is unable to assign licenses once there is an expired assigned license and the expired license is not part of the assignment.

ArcGIS Online
Bug ID Number BUG-000153110
SubmittedOctober 20, 2022
Last ModifiedOctober 24, 2024
Applies toArcGIS Online
Version found10.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

The development team has considered the issue or request and concluded it will not be addressed in the current release cycle. If this is still a concern, contact Esri Support Services.

Workaround

  1. Sign into ArcGISOnline as an administrator.
  2. Check all the expired licenses.
  3. Revoke the licenses.

Steps to Reproduce

Bug ID: BUG-000153110

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options