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Bug

ArcGIS Workforce mobile worker maps are enabled for offline use with the default basemap but the offline map areas cannot be packaged.

Last Published: November 17, 2022 ArcGIS Workforce
Bug ID Number BUG-000153743
SubmittedNovember 15, 2022
Last ModifiedJanuary 31, 2023
Applies toArcGIS Workforce
Version found22.1.1
Operating SystemN/A
Operating System VersionN/A
StatusIn Review

Workaround

Replace the mobile worker basemap with an offline-capable basemap. To use an Esri basemap offline, follow the steps outlined in the documentation: https://enterprise.arcgis.com/en/portal/latest/use/take-maps-offline.htm#ESRI_SECTION1_C0331D55CAE14D4FAB1B54354A9246F2:~:text=Use%20an%20Esri%20basemap%20offline.

Steps to Reproduce

Bug ID: BUG-000153743

Software:

  • ArcGIS Workforce

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