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Bug

ArcGIS Workforce mobile application does not display referenced services on the map.

ArcGIS Workforce
Bug ID Number BUG-000168965
SubmittedJuly 8, 2024
Last ModifiedJuly 18, 2024
Applies toArcGIS Workforce
Version foundJune 2024
Operating SystemApple iOS
Operating System Version17.x
StatusAs Designed

Additional Information

This is expected behavior. In ArcGIS Workforce mobile application, only layers that have sync enabled are downloaded on the map. According to the documentation, 'If you do not create a map area for the project, the ArcGIS Workforce layers and any sync-enabled reference layers download when the mobile worker opens the web map'. https://doc.arcgis.com/en/workforce/android-phone/help/create-your-first-project.htm

Workaround

Use services hosted in ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000168965

Software:

  • ArcGIS Workforce

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