laptop and a wrench

Bug

ArcGIS Workforce crashes on Android devices when the organization's default basemap projection is different than the basemap projection used in the Workforce project web map.

Last Published: July 1, 2022 ArcGIS Workforce
Bug ID Number BUG-000139065
SubmittedApril 15, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Workforce
Version found20.1.0
Operating SystemAndroid
Operating System Version11.x
StatusNon-Reproducible

Additional Information

This issue is not reproducible with the latest release of ArcGIS Workforce 22.1.2.

Workaround

After creating a new project in ArcGIS Workforce, update the basemap for the Worker web map and Dispatcher web map to use the organization's default basemap.

Steps to Reproduce

Bug ID: BUG-000139065

Software:

  • ArcGIS Workforce

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options