laptop and a wrench

Bug

ArcGIS Workforce (Android) is unable to log in to Security Assertion Markup Language (SAML) Common Acess Card (CAC) authenticate Portal for ArcGIS.

Last Published: January 7, 2021 ArcGIS Workforce
Bug ID Number BUG-000120105
SubmittedFebruary 14, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Workforce
Version found17.0.1
Operating SystemAndroid
Operating System Version8.1x
StatusKnown Limit

Additional Information

This issue is a known limitation in the older version of the ArcGIS Workforce app 17.10. The new version of the ArcGIS Workforce app 20.1.2 Security Assertion Markup Language (SAML) logins are working. If the bug is reproducible in the latest version, create a new bug for the latest version of ArcGIS Workforce.

Workaround

Use an iOS device.

Steps to Reproduce

Bug ID: BUG-000120105

Software:

  • ArcGIS Workforce

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options