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Bug

ArcGIS Workforce (Android) fails to log in when using the SAML authentication.

Last Published: January 4, 2021 Portal for ArcGIS
Bug ID Number BUG-000110674
SubmittedJanuary 9, 2018
Last ModifiedApril 2, 2025
Applies toPortal for ArcGIS
Version found10.5.1
Operating SystemWindows OS
Operating System Version7
StatusKnown Limit

Additional Information

It is a known limitation for the older version of an ArcGIS Workforce app (version 17.1.0), and it is not in the current product plan. However, SAML logins are working fine in the new version of ArcGIS Workforce (version 20.1.2).

Workaround

  • Use built-in users instead of SAML users.
  • Use a different SAML IdP.

Steps to Reproduce

Bug ID: BUG-000110674

Software:

  • Portal for ArcGIS

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