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Bug

ArcGIS Workflow Manager fails to open new or existing project and returns the error message "Unable to load configuration from Workflow Manager server" upon restarting the primary ArcGIS Data Store services.

ArcGIS GIS Server
Bug ID Number BUG-000180284
SubmittedOctober 21, 2025
Last ModifiedNovember 24, 2025
Applies toArcGIS GIS Server
Version found11.5
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

The issue resolves only by stopping the ArcGIS Data Store (Windows) service completely and then starting each ArcGIS Data Store (Windows) service individually.

Steps to Reproduce

Bug ID: BUG-000180284

Software:

  • ArcGIS GIS Server

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