laptop and a wrench

Bug

ArcGIS Web AppBuilder with a custom logo and widgets on the Header Controller which has custom icons loads incorrectly when opening it for the first time in Internet Explorer 11.

Last Published: July 7, 2021 ArcGIS Online
Bug ID Number BUG-000108577
SubmittedOctober 5, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Workaround

  • Remove the custom logo resolves the issue.
  • Use a different browser (Google Chrome, Microsoft Edge, Mozilla Firefox, or Safari).

Steps to Reproduce

Bug ID: BUG-000108577

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options