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Bug

"(ARCGIS) unable to initialize access to trusted storage: 2" returns from the ./ARCGIS -v command on Linux/Unix within working and authorized license manager systems.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM063659
SubmittedDecember 16, 2010
Last ModifiedApril 2, 2025
Applies toNo Product Found
Version found10.0
StatusWill Not Be Addressed

Additional Information

Licenses should be verified using LSAdmin (/arcgis/license10.0/LSAdmin) which requires a GUI. See workaround for command line options.

Workaround

Set the LD_LIBRARY_PATH to include <install path>/arcgis/license10.0/bin, then use the command line query to see the licenses available:# LD_LIBRARY_PATH=/home/arcgis/license10.0/bin# export LD_LIBRARY_PATH# /arcgis/license10.0/bin/ARCG

Steps to Reproduce

Bug ID: NIM063659

Software:

  • No Product Found

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