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Bug

ArcGIS Survey123 Mobile App automatically assigns RGB values as Red - Band 1, Green - Band 2, and Blue - Band 3 when utilizing an ArcGIS Online Hosted Mobile Map Package containing an Imagery Layer.

ArcGIS Survey123
Bug ID Number BUG-000171506
SubmittedOctober 15, 2024
Last ModifiedMarch 18, 2025
Applies toArcGIS Survey123
Version found3.20
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

This issue is non-reproducible. If this issue occurs, please reach out to Esri Support Services, as additional information is needed for further investigation.

Workaround

Use the "Extract Bands" raster function to reassign the bands to Red - Band 1 and Blue - Band 3.

Steps to Reproduce

Bug ID: BUG-000171506

Software:

  • ArcGIS Survey123

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