laptop and a wrench

Bug

ArcGIS Survey123 feature reports fail when data is large and complex, and return the following error message, "An error occurred when querying data from the feature layer. 504: Your request has timed out."

Last Published: April 27, 2021 ArcGIS Survey123
Bug ID Number BUG-000138738
SubmittedApril 5, 2021
Last ModifiedJuly 2, 2025
Applies toArcGIS Survey123
Version found3.12
Operating SystemN/A
Operating System VersionN/A
Version Fixed3.12 July update
StatusFixed

Workaround

Only export less than 89 surveys at a time.

Steps to Reproduce

Bug ID: BUG-000138738

Software:

  • ArcGIS Survey123

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options