laptop and a wrench

Bug

ArcGIS Survey123 Connect cannot display the Esri Netherlands's curated basemap, Topo RD (non-Web Mercator basemaps), using the correct zoom level.

Last Published: September 22, 2021 ArcGIS Survey123
Bug ID Number BUG-000138611
SubmittedMarch 31, 2021
Last ModifiedDecember 10, 2025
Applies toArcGIS Survey123
Version found3.11
Operating SystemWindows OS
Operating System Version10.0
StatusKnown Limit

Additional Information

This is a known limitation. According to ArcGIS Survey123 documentation, all maps used in the ArcGIS Survey123 field app must use the Web Mercator Auxiliary Sphere projection. https://doc.arcgis.com/en/survey123/desktop/create-surveys/includemap.htm#GUID-31B9C45D-8D07-4F0F-A33D-6C0664501D5C

Steps to Reproduce

Bug ID: BUG-000138611

Software:

  • ArcGIS Survey123

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options