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Bug

ArcGIS Survey123 Connect allows publishing a survey with an incorrect HEX code, returning the error "The survey is not accessible or does not exist" when attempting to access the survey form.

ArcGIS Survey123
Bug ID Number BUG-000171336
SubmittedOctober 9, 2024
Last ModifiedJune 6, 2025
Applies toArcGIS Survey123
Version found3.20
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedSurvey123 2025 3.22 Feburary Update
StatusFixed

Workaround

Ensure that the HEX code is in the correct format, #rrggbb.

Steps to Reproduce

Bug ID: BUG-000171336

Software:

  • ArcGIS Survey123

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