Bug
ArcGIS Server print services do not honor the patch size set in the print template and resize according to the contents of the map when the legend frame is fixed.
| Bug ID Number | BUG-000096620 |
|---|---|
| Submitted | May 20, 2016 |
| Last Modified | November 11, 2025 |
| Applies to | ArcGIS Online |
| Version found | N/A |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Will Not Be Addressed |
Additional Information
The team apologizes for being unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Esri Support Services. It is recommended to migrate to print and map services published from ArcGIS Pro.Workaround
To maintain the patch size, use the 'Advanced web map printing/exporting using the arcpy.mapping' workflow from the following document at http://server.arcgis.com/en/server/10.3/publish-services/windows/gp-service-example-advanced-high-quality-webmap-printing.htm.
Steps to Reproduce
Bug ID: BUG-000096620
Software:
- ArcGIS Online
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