Bug
ArcGIS Server Java on Linux becomes corrupted after installation and is unable to start map services. Server_diag_tool returns "INVALID_RESPONSE" from all queries.
| Bug ID Number | NIM050509 |
|---|---|
| Submitted | November 2, 2009 |
| Last Modified | April 2, 2025 |
| Applies to | No Product Found |
| Version found | 9.3.1 |
| Program language | Java |
| Version Fixed | 10.1 |
| Status | Fixed |
Workaround
* Clear out temp directories below:root@server# rm –rf <arcgis install path>/servercore/tmp/mw/*root@server# rm –rf <arcgis install path>/servercore/tmp/arcgis/** Stop ArcGIS Server, Kill Remaining Processes:root@server# <arcgis install path>/scripts/stopserverroot@server# ps –ef f ww | grep <arcgis user>root@server# kill -9 <any PIDs displayed from the above query>* Start ArcGIS Serverroot@server# <arcgis install path>/scripts/startserver* Verify user can still log into Server Manager. If not:root@server# <arcgis install path>/scripts/ServerConfig-----------------------------Prevention Workaround1. Shutdown ArcGIS Server first with a few minutes lead time before shutting down the system. This may be possible for some systems and not for others depending on the IT processes and infrastructure. 2. Specify a larger -t value to the shutdown command to give the ArcGIS Server process more time to finish shutting down before the OS starts killing processes. This one may be less intrusive for some IT staffs especially if they have automated scripts that shut down the machine.Steps to Reproduce
Bug ID: NIM050509
Software:
- No Product Found
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