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Bug

ArcGIS Server feature services with custom parameters added to ArcGIS Online from the New Item option on 'My content' page fail to open correctly in ArcGIS Online Map Viewer.

ArcGIS Online
Bug ID Number BUG-000162662
SubmittedNovember 2, 2023
Last ModifiedJuly 31, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
Version FixedPlanned Release Date: Q2 2025
StatusFixed

Workaround

Add the layer directly to ArcGIS Online Map Viewer with the custom parameter. This opens as expected. Next, save the layer in ArcGIS Online using the Save As option.

Steps to Reproduce

Bug ID: BUG-000162662

Software:

  • ArcGIS Online

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