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Bug

ArcGIS Server fails to print basemaps in certain scenarios when the map scale sent in Web_Map_as_JSON is close to the maximum scale of the basemap.

Last Published: February 21, 2017 ArcGIS API for JavaScript
Bug ID Number BUG-000102623
SubmittedFebruary 2, 2017
Last ModifiedNovember 25, 2025
Applies toArcGIS API for JavaScript
Version found3.19
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

The team apologizes for being unable to address this issue within the current product support cycle. If the issue continues to affect any work with print services published from ArcGIS Pro to a supported release of ArcGIS Enterprise, please contact Esri Support Services.

Steps to Reproduce

Bug ID: BUG-000102623

Software:

  • ArcGIS API for JavaScript

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