Bug
ArcGIS Server fails to print basemaps in certain scenarios when the map scale sent in Web_Map_as_JSON is close to the maximum scale of the basemap.
| Bug ID Number | BUG-000102623 |
|---|---|
| Submitted | February 2, 2017 |
| Last Modified | November 25, 2025 |
| Applies to | ArcGIS API for JavaScript |
| Version found | 3.19 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Will Not Be Addressed |
Additional Information
The team apologizes for being unable to address this issue within the current product support cycle. If the issue continues to affect any work with print services published from ArcGIS Pro to a supported release of ArcGIS Enterprise, please contact Esri Support Services.Steps to Reproduce
Bug ID: BUG-000102623
Software:
- ArcGIS API for JavaScript
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App