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Bug

ArcGIS Server discover observer fails if the target ArcGIS Server site contains one or more usage reports whose names are all numbers.

ArcGIS Monitor
Bug ID Number BUG-000165344
SubmittedFebruary 23, 2024
Last ModifiedMay 16, 2024
Applies toArcGIS Monitor
Version found2023.3.1
Operating SystemWindows OS
Operating System VersionN/A
Version Fixed2024.0
StatusFixed

Workaround

You will need to do this for each ArcGIS Server you are failing to connect to:

  • Log into the affected ArcGIS Server's admin endpoint > usage reports.
  • Click on the offending usage report > edit.
  • Copy the usage report JSON and save it to a file to serve as a backup.
  • Delete the usage report. (usage reports > 'report name' > delete)

Repeat steps 1-4 for each offending usage report.

Try registering the ArcGIS Server site with ArcGIS Monitor again or try running the observers, if the ArcGIS Server site is already registered for monitoring.

Steps to Reproduce

Bug ID: BUG-000165344

Software:

  • ArcGIS Monitor

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