laptop and a wrench

Bug

ArcGIS Server certificate keystore is not preserved when upgrading.

Last Published: June 24, 2020 ArcGIS GIS Server
Bug ID Number BUG-000131639
SubmittedJune 16, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.6.1
Operating SystemRed Hat Enterprise Linux
Operating System Version7.7
StatusNon-Reproducible

Additional Information

A backup copy of the arcgis.keystore file is maintained in the ArcGIS Server config-store directory and is preserved when upgrading. Any new certificates imported through the ArcGIS Server admin API are stored in both copies of the arcgis.keystore file. During an upgrade, the keystore file in the config-store is the one that is saved and ultimately used after the upgrade is completed.

Workaround

If server has already been upgraded:

In the server.xml file, change keyAlias to SelfSignedCertificate and restart the service.

Before upgrading the server:

  1. Go to Server Admin > Machines > 'machine name' > edit.
  2. Change the server certificate to the default 'selfsignedcertificate'.

Steps to Reproduce

Bug ID: BUG-000131639

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options