laptop and a wrench

Bug

ArcGIS Server 11.1 generates an empty authorize.txt file when authorizing licenses offline.

ArcGIS GIS Server
Bug ID Number BUG-000157869
SubmittedApril 27, 2023
Last ModifiedMarch 7, 2025
Applies toArcGIS GIS Server
Version found11.1
Operating SystemWindows Server
Operating System VersionN/A
Version Fixed11.2
StatusFixed

Additional Information

Defect BUG-000157869 is resolved in the ArcGIS Server 11.1 Offline Software Authorization Patch. The URL to the patch is: https://support.esri.com/en-us/patches-updates/2023/arcgis-server-11-1-offline-software-authorization-patch

Workaround

The ArcGIS Server 11.1 Offline Software Authorization Patch is now live on the support site. The URL is:

https://support.esri.com/en-us/patches-updates/2023/arcgis-server-11-1-offline-software-authorization-patch

Steps to Reproduce

Bug ID: BUG-000157869

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options
Esri Support AI Chatbot