laptop and a wrench

Bug

ArcGIS QuickCapture returns the error message "Failed to send records" and retains records on the device when connectivity drops during submission, even though the records successfully send.

ArcGIS QuickCapture
Bug ID Number BUG-000180794
SubmittedNovember 7, 2025
Last ModifiedDecember 12, 2025
Applies toArcGIS QuickCapture
Version found11.4
Operating SystemAndroid
Operating System VersionN/A
StatusIn Product Plan

Workaround

Only submit records manually when the device has a full signal.

Steps to Reproduce

Bug ID: BUG-000180794

Software:

  • ArcGIS QuickCapture

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