laptop and a wrench

Bug

ArcGIS Pro usage hours reported in the view status page is not representative of the true hours spent using the application.

Last Published: February 12, 2016 ArcGIS Online
Bug ID Number BUG-000092986
SubmittedDecember 15, 2015
Last ModifiedMarch 30, 2022
Applies toArcGIS Online
Version found3.1
StatusWill Not Be Addressed

Additional Information

A single member can use multiple instances of ArcGIS Pro under the same member login. In these cases, a single member's usage can add up to more than 24 hours of usage in a given day.

Steps to Reproduce

Bug ID: BUG-000092986

Software:

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback