laptop and a wrench


ArcGIS Pro usage hours reported in the view status page is not representative of the true hours spent using the application.

Last Published: February 12, 2016 ArcGIS Online
Bug ID Number BUG-000092986
SubmittedDecember 15, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.1
StatusWill Not Be Addressed

Additional Information

A single member can use multiple instances of ArcGIS Pro under the same member login. In these cases, a single member's usage can add up to more than 24 hours of usage in a given day.

Steps to Reproduce

Bug ID: BUG-000092986


  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options