laptop and a wrench

Bug

ArcGIS Pro stops responding on startup if the endpoint security software packages, Lumension or Comodo are installed.

Last Published: June 27, 2015 ArcGIS Pro
Bug ID Number BUG-000088582
SubmittedJune 22, 2015
Last ModifiedOctober 6, 2022
Applies toArcGIS Pro
Version found1.0
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed11.1.0
StatusFixed

Workaround

Remove Lumension from the machine running ArcGIS Pro. This issue is fixed in version 1.1. Note: In the case of Online Armor security software, adding ArcGIS Pro to the whitelist, resolves the issue.

Steps to Reproduce

Bug ID: BUG-000088582

Software:

  • ArcGIS Pro

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