Bug
ArcGIS Pro returns a red error bar when publishing hosted tile layers to Portal for ArcGIS 10.3.1 if the Portal site has a domain name system (DNS) alias referenced via the WebContextURL property. The publishing fails when requesting published service information via the Administrator API, or fails to provide a token to access the published server service or the Caching tools.
| Bug ID Number | BUG-000091765 |
|---|---|
| Submitted | October 28, 2015 |
| Last Modified | April 2, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 1.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Will Not Be Addressed |
Additional Information
Contact Technical Support if the issue occurs in a supported release.Workaround
To bypass the error:
- Enable administrative access on the hosting server web adaptor.
- Share the tiled service with everyone.
- Switch to manual caching.
Alternatively, do not use a DNS alias or reverse proxy via the WebContextURL property for the Portal site.
Steps to Reproduce
Bug ID: BUG-000091765
Software:
- ArcGIS Pro
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