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Bug

ArcGIS Pro requests authentication to use a custom basemap created using a WMTS service that does not have authentication set on it.

ArcGIS Pro
Bug ID Number BUG-000161544
SubmittedSeptember 20, 2023
Last ModifiedJuly 9, 2024
Applies toArcGIS Pro
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible.

Workaround

  • Add a new map to the same project and add the basemap; no credentials are requested.
  • Close the dialog box by clicking OK without providing any inputs; it allows users to add the basemap.

Steps to Reproduce

Bug ID: BUG-000161544

Software:

  • ArcGIS Pro

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