laptop and a wrench

Bug

ArcGIS Pro is unable to add publicly shared web maps or web layers unless the active portal is set to ArcGIS Online

ArcGIS Pro
Bug ID Number BUG-000171307
SubmittedOctober 8, 2024
Last ModifiedJanuary 14, 2025
Applies toArcGIS Pro
Version found3.3.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusDuplicate

Additional Information

This bug is a duplicate of BUG-000129077

Workaround

Via ArcGIS Pro->Ribbon->Project->Portals->Ensure Active Portal Connection is set to a ArcGIS Online portal connection. We do not need to be signed into this organization, though this must be 'Set as Active Portal via Portals->Options->Set As Active'.

Steps to Reproduce

Bug ID: BUG-000171307

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options