laptop and a wrench

Bug

ArcGIS Pro hangs on "Loading Map..." when reopening a project containing OS NGD OGC API layers with MODE=ONDEMAND and an OS Maps API basemap.

ArcGIS Pro
Bug ID Number BUG-000180979
SubmittedNovember 14, 2025
Last ModifiedDecember 4, 2025
Applies toArcGIS Pro
Version found3.5.3
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed3.7
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.7.

Workaround

Start a new project and repeat the setup before doing any work and do not save the project. Choose the option to limit area by spatial extent, choose a small area, and save to the layer properties.

Steps to Reproduce

Bug ID: BUG-000180979

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options