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Bug

ArcGIS Pro fails to notify the end user that credentials stored within the Windows Credential Manager are invalid when adding LYR files for secured image services.

ArcGIS Pro
Bug ID Number BUG-000157811
SubmittedApril 25, 2023
Last ModifiedJune 23, 2025
Applies toArcGIS Pro
Version found3.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusIn Product Plan

Workaround

Close all instances of ArcGIS Pro, remove stored credentials in the Windows Credential Manager and wait 15 minutes.

Steps to Reproduce

Bug ID: BUG-000157811

Software:

  • ArcGIS Pro

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