Bug
ArcGIS Pro does not recognize the custom sizes for printing in a large-format printer which supports custom sizes.
| Bug ID Number | BUG-000150876 |
|---|---|
| Submitted | July 19, 2022 |
| Last Modified | March 18, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 3.0 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Known Limit |
Additional Information
The root cause of this issue is the printer driver. It is recommended to update the printer driver version either through a Windows update or from the manufacturer website. Alternatively, use the Print As Image option on the current driver; this forces a raster stream to be sent to printer from ArcGIS Pro. This can help resolve some driver compatibility issues.Workaround
Export the layout as a PDF file with the correct dimensions, and print it from the machine.
Steps to Reproduce
Bug ID: BUG-000150876
Software:
- ArcGIS Pro
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