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Bug

ArcGIS Pro crashes in the layout view due to a Maplex labeling issue in the user data.

Last Published: November 26, 2018 ArcGIS Pro
Bug ID Number BUG-000116564
SubmittedSeptember 4, 2018
Last ModifiedAugust 9, 2025
Applies toArcGIS Pro
Version found2.2.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed2.3
StatusFixed

Workaround

1. Turn the labels off in the Trails layer or change the overrun value to 20.2. Remove any secondary layers in the map, beyond the Trails layer or change the scale of the map or layout.

Steps to Reproduce

Bug ID: BUG-000116564

Software:

  • ArcGIS Pro

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