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Bug

ArcGIS Pro authorization fails but returns a successful message, "Congratulations, your software has been authorized and now is ready for use."

ArcGIS Pro
Bug ID Number BUG-000173192
SubmittedDecember 20, 2024
Last ModifiedJuly 8, 2025
Applies toArcGIS Pro
Version found3.1.3
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusIn Product Plan

Steps to Reproduce

Bug ID: BUG-000173192

Software:

  • ArcGIS Pro

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