laptop and a wrench

Bug

ArcGIS Pro 3.5.2 does not recognize saved credentials for a Web Map Tile Service (WMTS) server connection.

ArcGIS Pro
Bug ID Number BUG-000177701
SubmittedJuly 4, 2025
Last ModifiedOctober 20, 2025
Applies toArcGIS Pro
Version found3.5.1
Operating SystemWindows OS
Operating System VersionN/A
StatusIn Product Plan

Workaround

Log in with credentials when starting ArcGIS Pro.

Steps to Reproduce

Bug ID: BUG-000177701

Software:

  • ArcGIS Pro

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