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Bug

ArcGIS Pro 3.4 crashes when running the Import 3D Objects tool over a folder containing a lot of glb items.

ArcGIS Pro
Bug ID Number BUG-000176722
SubmittedMay 23, 2025
Last ModifiedJune 16, 2025
Applies toArcGIS Pro
Version found3.4.3
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

First, *.glb is not an accepted input file format for the Import3DFiles geoprocessing tool, and when tried, Error 050038 is shown as "no valid files." Second, even tried as such, there's no crash, just the error message, as tested on ArcGIS Pro 3.6 build 58216.

Steps to Reproduce

Bug ID: BUG-000176722

Software:

  • ArcGIS Pro

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