laptop and a wrench

Bug

ArcGIS Pro 3.3.2 crashes when initializing a kernel in a new notebook by clicking New Notebook if the project file path contains multiple byte characters (for example: PC login user includes Japanese characters).

ArcGIS Pro
Bug ID Number BUG-000170882
SubmittedSeptember 20, 2024
Last ModifiedMarch 18, 2025
Applies toArcGIS Pro
Version found3.2.3
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed3.5, 3.4.3
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.5 and 3.4.3.

Workaround

Create a PC login username using English characters or numbers.

Steps to Reproduce

Bug ID: BUG-000170882

Software:

  • ArcGIS Pro

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