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Bug

ArcGIS Pro 3.0 and 3.1 crash when implementing the Import 3D Files tool using OBJ data.

ArcGIS Pro
Bug ID Number BUG-000158206
SubmittedMay 10, 2023
Last ModifiedFebruary 21, 2025
Applies toArcGIS Pro
Version found3.1.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

The issue is not reproducible in ArcGIS Pro 3.2.

Workaround

  • Employ the Import 3D files tool in an ArcGIS Pro version prior to 3.0 and access the created multipatch via a file geodatabase in ArcGIS Pro 3.x.
  • Create a feature class in a file geodatabase while selecting Multipatch for the 'Type of features stored in the feature class' parameter, and import the .obj file by clicking the Edit tab > Create > model file > Add one or more models.

Steps to Reproduce

Bug ID: BUG-000158206

Software:

  • ArcGIS Pro

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