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Bug

ArcGIS Pro 2.8 returns an authorization error and must close when running the Add Rasters To Mosaic Dataset tool using an ArcGIS Online Named User license.

Last Published: October 27, 2022 ArcGIS Pro
Bug ID Number BUG-000140396
SubmittedJune 2, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.8
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue does not follow a documented workflow, and cannot be reproduced with the data provided. If this issue persists, log a new case for Esri Support Services to look into this workflow in more detail.

Workaround

Change the license type to Single Use or Concurrent Use, or use a version of ArcGIS Pro earlier than 2.8.

Steps to Reproduce

Bug ID: BUG-000140396

Software:

  • ArcGIS Pro

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