laptop and a wrench

Bug

ArcGIS Pro 2.1.3 prompts to upgrade the software but the Download button is not available.

Last Published: March 4, 2019 ArcGIS Pro
Bug ID Number BUG-000114544
SubmittedJune 7, 2018
Last ModifiedFebruary 5, 2025
Applies toArcGIS Pro
Version found2.1.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

Currently, it is necessary to sign in to ArcGIS Online for the software update. Add a vote through the link if this request is discovered through support.esri.com, https://community.esri.com/t5/arcgis-pro-ideas/download-button-grayed-out-for-arcgis-pro/idc-p/1017349.

Steps to Reproduce

Bug ID: BUG-000114544

Software:

  • ArcGIS Pro

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