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Bug

ArcGIS Pro 1.3 crashes on startup if KB2533623 is not installed on Windows 7 SP1 (Microsoft Security Advisory 2269637).

Last Published: November 10, 2016 ArcGIS Pro
Bug ID Number BUG-000098816
SubmittedAugust 23, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found1.3
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed1.4
StatusFixed

Description

When launching ArcGIS Pro 1.3 on a Windows 7 operating system, the application crashes.

Cause

Microsoft Windows patch KB2533623 (Microsoft Security Advisory 2269637) is not installed.
 

Workaround

Install Windows patch KB2533623.

Steps to Reproduce

Bug ID: BUG-000098816

Software:

  • ArcGIS Pro

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