laptop and a wrench

Bug

ArcGIS Online Web AppBuilder does not display multiple cached map layers that are contained within the same basemap group.

Last Published: September 28, 2017 ArcGIS Online
Bug ID Number BUG-000102507
SubmittedJanuary 30, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found4.4
Operating SystemN/A
StatusNon-Reproducible

Additional Information

The map services use HTTPS protocol to access, so users trust the certification at first.

Workaround

Add one cached map service to the basemap, and add subsequent layers as non-cached map services either to the web map, or to the basemap group.

Steps to Reproduce

Bug ID: BUG-000102507

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options