ArcGIS Online produces generic unhelpful error message when adding a zipped shapefile over the size limit to a web map.
Last Published: June 5, 2018ArcGIS Online
Bug ID Number
BUG-000111948
Submitted
February 26, 2018
Last Modified
June 5, 2024
Applies to
ArcGIS Online
Version found
5.4
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Additional Information
This issue seems to be because the upload / processing request times out. In this case, the error message is correct. When the request does not time and is able to successfully complete, the full error message that the file is too big is correctly displayed.