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Bug

ArcGIS Online organizations with mixed casing or all uppercase short names see loading loop when attempting to access ArcGIS Hub user workspace pages.

ArcGIS Hub
Bug ID Number BUG-000176892
SubmittedJune 3, 2025
Last ModifiedAugust 6, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
Version FixedPlanned Release Date: Q2 2025
StatusFixed

Additional Information

The cause of this issue is being tied to mixed casing of organization short names. A fix has been identified and will be released next week.

Workaround

Disable the ArcGIS Hub Workspace view from https://hub.arcgis.com/people/<username>/profile/settings

Steps to Reproduce

Bug ID: BUG-000176892

Software:

  • ArcGIS Hub

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