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Bug

ArcGIS Online operations (Sign In.., Add Basemap..., ArcGIS Online, Search) fail to provide pass-through authentication credentials to proxy servers.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM062848
SubmittedNovember 17, 2010
Last ModifiedApril 2, 2025
Applies toNo Product Found
Version found10.0
Version Fixed10.1
StatusFixed

Workaround

1. Open <a href="http://www.arcgis.com/home/group.html?owner=esri&title=ArcGIS%20Online%20Basemaps" target="_blank">http://www.arcgis.com/home/group.html?owner=esri&title=ArcGIS%20Online%20Basemaps</a>2. Identify the desired basemap; Select Open > Open in ArcGIS Desktop 10.(See attached powerpoint presentation)

Steps to Reproduce

Bug ID: NIM062848

Software:

  • No Product Found

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