laptop and a wrench

Bug

ArcGIS Online Error: "Accessing data failed" for data with field names that have over 32 characters fail to publish correctly when published to ArcGIS Online from ArcGIS Pro if there are multiple layers that reference the same database in the service.

Last Published: September 20, 2018 ArcGIS Pro
Bug ID Number BUG-000098311
SubmittedAugust 3, 2016
Last ModifiedAugust 10, 2025
Applies toArcGIS Pro
Version found1.3
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed6.3
StatusFixed

Additional Information

This defect is being closed as non-reproducible as the steps and data needed to reproduce the issue are no longer available. Additionally, the issue is no longer reproducible. If you are still able to reproduce this issue, please contact Esri Support Services to have a new case opened, and defect logged.

Workaround

Shorten the field name to be less than 32 characters or publish one layer at a time as opposed to multiple layers at once.

Steps to Reproduce

Bug ID: BUG-000098311

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options