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Bug

ArcGIS Online does not prompt for credentials when adding a web map service (WMS) secured with basic authentication. The request to the service fails with the error,"401: Full authentication required to access this resource."

Last Published: December 24, 2018 ArcGIS Online
Bug ID Number BUG-000118532
SubmittedDecember 3, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundN/A
StatusDuplicate

Additional Information

Duplicate of ENH-000118381: The example provided in this defect is secured at the layer level, not the service level. This is by design and an ENH has been logged requesting this behavior be modified (ENH-000118381). The failure in this case is not due to basic authentication.

Workaround

  • Use Internet Explorer.
  • Make a GetMap request to the service in another browser tab, enter credentials, and then add the service to the map.

Steps to Reproduce

Bug ID: BUG-000118532

Software:

  • ArcGIS Online

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