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Bug

ArcGIS Online displays the 'Open in ArcMap' option for KML layers, although it is not possible to open it on ArcMap.

Last Published: July 5, 2021 ArcGIS Online
Bug ID Number BUG-000139947
SubmittedMay 17, 2021
Last ModifiedMarch 20, 2025
Applies toArcGIS Online
Version found9.1
Operating SystemN/A
Operating System VersionN/A
Version FixedQ1. 2025
StatusFixed

Workaround

  • Download the KML file and use the KML To Layer geoprocessing tool for adding the layers into the project.
  • Open the item from ArcGIS Online using the Open option in ArcGIS Pro.

Steps to Reproduce

Bug ID: BUG-000139947

Software:

  • ArcGIS Online

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