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Bug

ArcGIS Online credit status dashboard does not reflect the Analytics credit usage accurately when Quick Date Select is set to 'Last 12 Months' or Start Date is set to greater than 6 months from End Date.

Last Published: March 22, 2021 ArcGIS Online
Bug ID Number BUG-000138004
SubmittedMarch 8, 2021
Last ModifiedJune 27, 2022
Applies toArcGIS Online
Version found8.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Product Plan

Workaround

Request an Organizational Credit Usage report to obtain the actual number of credits consumed within the time period in question.

Steps to Reproduce

Bug ID: BUG-000138004

Software:

  • ArcGIS Online

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