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Bug

ArcGIS Online checks for the case sensitivity of the KML file inside of a KMZ and produces an error or warning if the KML file has an uppercase extension.

Last Published: September 23, 2019 ArcGIS Online
Bug ID Number BUG-000122007
SubmittedApril 29, 2019
Last ModifiedJuly 26, 2025
Applies toArcGIS Online
Version found7.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed7.3
StatusFixed

Workaround

Ensure that the KML file has a lowercase extension.

Steps to Reproduce

Bug ID: BUG-000122007

Software:

  • ArcGIS Online

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