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Bug

ArcGIS Online allows the deletion of the last administrative contact, leaving organizations with no administrative contacts.

Last Published: July 14, 2021 ArcGIS Online
Bug ID Number BUG-000141406
SubmittedJuly 13, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

This issue is as designed. Whoever activates the organization is added as an admin contact. This can be overwritten if the designated admin list is set.

Workaround

To set a new administrative contact:

  1. Sign in to ArcGIS Online as an administrator.
  2. Click Organization.
  3. Click Settings.
  4. Click General.
  5. Click Administrative Contacts.
  6. Click 'Manage administrative contacts.'
  7. Check the new administrator.
  8. Click Save.

Steps to Reproduce

Bug ID: BUG-000141406

Software:

  • ArcGIS Online

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