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Bug

ArcGIS Navigator version 24.1 (Android) is stuck on loading when using OpenID login (SAML and two-factor authentication) on ArcGIS Enterprise.

ArcGIS Navigator
Bug ID Number BUG-000175794
SubmittedApril 14, 2025
Last ModifiedJune 23, 2025
Applies toArcGIS Navigator
Version found24.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusUnder Consideration

Workaround

Use ArcGIS Navigator (iOS).

Steps to Reproduce

Bug ID: BUG-000175794

Software:

  • ArcGIS Navigator

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