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Bug

ArcGIS Navigator version 24.1 (Android) is stuck on loading when using SAML login (two-factor authentication) in ArcGIS Online.

ArcGIS Navigator
Bug ID Number BUG-000175227
SubmittedMarch 21, 2025
Last ModifiedAugust 4, 2025
Applies toArcGIS Navigator
Version found24.1
Operating SystemAndroid
Operating System Version15.x
StatusIn Review

Workaround

Use ArcGIS Navigator (iOS).

Steps to Reproduce

Bug ID: BUG-000175227

Software:

  • ArcGIS Navigator

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